Privacy Policy

1Introduction

PrimeGlobalShipment (“we”, “our” or “us”) respects your privacy. This policy explains what information we collect, why we collect it, and the choices you have when you use our website, tracking pages and shipping services.

By using our website or booking our services, you agree to the practices described here.

2Information we collect

To arrange shipments, provide tracking and answer your questions, we may collect:

• Contact details: your name, email address, phone number and billing details.
• Shipment details: sender and recipient names, pickup and delivery addresses, cargo descriptions and customs information.
• Pet travel details: for pet relocation, information about your pet and related documents you provide, such as vaccination and health records.
• Communications: messages, emails and support requests you send us.
• Technical data: IP address, browser type, device information and pages visited, collected automatically when you use our website.

3How we use your information

We use your information to:

• Arrange, transport and deliver your shipments.
• Provide tracking numbers and shipment status updates.
• Prepare documents and meet customs and legal requirements.
• Respond to your questions and support requests.
• Keep our website secure and improve how it works.

4Sharing information

We do not sell your personal information. We share it only when needed to deliver our service or meet legal duties, for example with:

• Airlines, shipping lines, couriers and other transport partners.
• Customs, port and border authorities.
• Payment and technology providers that help us run our services.
• Authorities, when the law requires us to.

5Cookies

Our website uses cookies and similar tools to keep the site working, remember your settings, understand how pages are used and help protect against abuse. You can manage cookies through any cookie notice on our site or in your browser settings. Turning some cookies off may affect how parts of the site work.

6Security

We take reasonable technical and organizational steps to protect your information, including secure (HTTPS) connections on our website and limiting access to people who need it for their work.

7Data retention

We keep your information only as long as needed to provide our services, resolve disputes, and meet legal, customs and accounting requirements. After that, we delete it or make it anonymous.

8International transfers

Because we ship worldwide, your information may be shared with partners and authorities in other countries so your shipment can be delivered. Those countries may have different data protection rules from your own. We share only what is needed for the job.

9Your rights

Depending on where you live, you may have the right to:

• Ask for a copy of the personal information we hold about you.
• Ask us to correct information that is wrong or incomplete.
• Ask us to delete your information, where the law allows.
• Object to or limit certain uses of your information.

To make a request, contact us using the details below. We may need to confirm your identity first, and we may keep information we are legally required to hold.

10Children

Our services are for adults. We do not knowingly collect personal information from children. If you believe a child has given us information, please contact us and we will delete it.

11Policy changes

We may update this policy from time to time. When we do, we will change the effective date at the top of this page. Please check it now and then to stay informed.

12Contact us

For privacy questions or requests, contact us:

• Email: primeglobalshipment565@gmail.com
• Website: pawsonboard.online
• Support page: Contact Support